Service Operations Workspace for Telecommunications Network Inventory user interface
Explore the Service Operations Workspace for Telecommunications Network Inventory interface to understand how an operator can prioritize network inventory tasks and offer solutions.
Accessing Service Operations Workspace
From the Workspaces menu, select Service Operations Workspace.
Landing page
The landing page in the Service Operations Workspace for Telecommunications Network Inventory provides an overview of the current operational landscape of your datacenter. The landing page includes the important items such as datacenter overview, list of your and your team's assignments including change requests, alerts, and incidents.
Service Operations Workspace for TNI landing page view of the current status of your assignments.
Widgets in the landing page might look different based on the Telecommunications Service Management (TSOM) and Telecommunications Service Operations Management (TSOM) applications you have installed.
| Widget type | Widget and Description |
|---|---|
| Important Items |
Total count of incidents that are critical.
Total count of alerts that are critical.
Total count of open change requests.
Total count of change requests that are critical.
Total count of change tasks that are critical.
Total count of network assets with expired warranties. Note: With TSOM is installed, the following widgets appear.
With TSM is installed, the following widgets appear.
Without TSOM and TSM are installed, the following widgets appear.
|
| Data Center overview |
Bar chart representation of total power supplied to datacenter.
Bar chart representation of rack usage of datacenter.
Bar chart representation of power usage of datacenter. Power Usage Effectiveness (PUE) is a measure of how efficiently a datacenter uses energy. It compares the total power used by the datacenter to the power used only by the equipment (like servers). |
| Your work/Your team's work | Select Your work to view your assignments, or select Your team's work to view your team's assignments.- Incidents List of all incidents.
List of all alerts.
List of all open network change requests.
List of all open network change tasks. Note: With TSOM is installed, the following widgets appear.
With TSM is installed, the following widgets appear.
Without TSOM and TSM are installed, the following widgets appear.
|
Lists
From the Lists view, you can access most of the Telecommunications Network Inventory classes and functions. An agent can analyze the individual lists of incidents, alerts, change tasks, and so on, and take appropriate action. To learn more, see Lists view.
To access the Lists view, select the list icon (
List Icon.\)
List tab in Service Operations Workspace.
The menus you see depend on the applications you have installed. If you install the TSOM and TSM, the Incidents and Alerts menu appears on the Lists view.
Note: You must install Service Operations Workspace Alert Management (sn_sow_em)" plugin to view the Alerts in the List menu.
To learn more about Telecommunications Network Inventory features, see Exploring Telecommunications Network Inventory.
Network visualization
The Network visualization view provides various options to explore the network infrastructure-related functions. You can use the Network visualization to view the geographical location of your network sites, the floor plan of a datacenter, and the topology of your network. To learn more, see Visualize network infrastructure.
To access the Network visualization page, select the blue hub icon (
Blue Hub Icon.\).
Network visualization page view.
Inventory management
Use the Inventory management view in the Service Operations Workspace to get a detailed view of your network inventory. To learn more, Management view.
To open the Inventory management view, select the database search icon (
Database Search Icon\) on the side panel.
Inventory Management view of the current status of network assets.
Design and Assign your network service
The Design and Assign function provides step-by-step guidance for designing a network service. You can use the Design and Assign function to complete guided activities to design the network services and assign the network inventories. To learn more, see Design and assign your network services.
To access the Network visualization page, select the network visualization icon (
Design Assign Icon\).
Design and Assign home page with list of change requests.
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