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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Review and update the telecommunications equipment details

Review and update a network asset instance for your telecommunications equipment. You define the equipment instances so that you can track and manage your network assets in the Telecommunications Network Inventory application.

Before you begin

You create the equipment form. To learn more, see Create a telecommunications equipment instance.

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace.

  2. Select the list icon (

Image omitted: ni-workspace-list-icon.png
List icon.\), and then go to **Inventory** > **All Equipment**.
The All Equipment window lists the configuration item \(CI\) records, which have an inventory category set as Equipment.
  1. Select the CI record that you want to update.

  2. On the Details tab, fill in the fields.

    The following table lists the fields that are unique to the Telco Equipment form.

    To learn about the remaining identification fields that are common to most of the Inventory and Inventory number allocation menu forms, see Commonly used network asset instance identification fields.

    FieldDescription
    NameName of this telecommunications equipment. The ServiceNow AI Platform uses this name to identify it in your network inventory.
    Product modelName of the product model that this telco equipment belongs to. Select the search icon (
Image omitted: search.png
Search icon. \) and select a model. To learn more, see [Create an equipment model](create-equipment-models.md).|
  1. On the Details tab, in the Configuration section, fill in the configuration information for the telco equipment.

    To learn more about the fields that are unique to the Configuration section in the Telco Equipment form, see Telco Equipment form.

    To learn about the remaining configuration fields that are common to most of the Inventory menu forms, see Commonly used network asset instance configuration fields.

  2. Select Save.

    The Telecommunications Network Inventory attribute fields are displayed on the Telco Equipment form after you save the TNI CI Attributes form. The Set Inventory Attributes doesn’t appear when you reopen the CI record.

  3. Add the attachments, such as the graphics or documents by selecting the attachment icon (

Image omitted: attachments-icon.png
Attachment icon.\) in the right panel.
  1. Select Save.

    The related tabs appear on the form. You can view or modify the related tab information. To learn more about the related tabs, see Related tabs in the Network inventory forms.

  2. To view the Dependency Views map, select the more options icon (

Image omitted: options-icon.png
More Options icon.\) and then select **Dependency View**.
The Dependency Views map graphically displays the CIs that support the network asset and the relationships between the CIs.
  1. View the visual representation of the selected record by selecting the Open Map button.

    Note: Install Service Graph Workspace or CMDB Workspace 3.5.0 or a later version to get this button in your instance. To learn more, see CMDB Workspace.

  2. View the associated network inventories by selecting the brick icon (

Image omitted: infrastructure-relashionship.png
Brick icon.\).
The Infrastructure Relationships section shows all the associated network inventories grouped by the individual network asset instances.

What to do next

If you want to establish relationships with the other network assets, enter the details in the related tabs. To learn more, see Related tabs in the Network inventory forms.

Parent Topic:Create a telecommunications equipment instance

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