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Release: Australia · Updated: 2026-04-07 · Official documentation · View source

Retire or archive a product offering version

Move a published product offering version to a Retired or Archived state when it is no longer in use or being sold to your customers. When you retire a product offering version, you can't use it in a product catalog.

Before you begin

Role required: admin

About this task

You can maintain only one active version of the product offering. After a product offering is retired or archived, you can't do the following actions:

  • Update the product offering version.
  • Use it in a product catalog.

Procedure

  1. Open CSM Configurable Workspace.

  2. Navigate to List > Offerings > Product Offerings.

    A list of product offering records is displayed.

  3. Select a record you want to modify.

  4. To view the previous versions that are related to this product offering, select More > Versions (n), where n represents the number of base and previous product offering versions.

    For detailed information about the field descriptions .

  5. From the Versions (n) tab, you can select one or more product offering versions to retire or archive.

    • To retire a previous product offering version, select the check box next to the Number column, and then select Retire.
    • To archive a previous product offering version, select the check box next to the Number column, and then select Archive.