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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a compatibility rule

Create a compatibility rule in the product catalog to define the horizontal relationships between your product, service, and resource specifications.

Before you begin

Role required: sn_prd_pm.product_catalog_manager, sn_prd_pm_adv.catalog_creator

Procedure

  1. In the CSM Configurable Workspace, select the List
Image omitted: list-outline-24.svg
view.
  1. Navigate to Rules > Compatibility Rule.

  2. Select New, and then fill in the fields.

FieldDescription
NumberSystem-assigned number for the compatibility rule.
NameName of the compatibility rule.
DescriptionDescription of the compatibility rule.
State

State of the compatibility rule:- Draft (Default)

Unpublished draft compatibility rule that is created when you fill in the fields and submit the compatibility rule.

  • Published

Published compatibility rule that is created when you formally publish it after defining the source and target specifications for a product, service, or resource.

Note: Only published compatibility rules are considered for the order capture and fulfillment process.

  • Archived

Compatibility rule that is no longer used in the product catalog.

RuleName of the compatibility rule based on the source configuration. Displays when the rule is saved.
  1. In the Source Configuration section, select the product specification to be the source of the compatibility rule.

  2. In the Available columns section, select the characteristics.

    The selected characteristics are displayed in the Selected columns section.

  3. Select Save.

  4. In the Conditions section, use the condition builder to create one or more conditions to specify the characteristic options used in the compatibility rule.

  5. Select Save.

What to do next

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