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Configure variables › Setup › Configure › Telecommunications Customer 360 › Telecommunications › Media › and Technology \(TMT\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the insights card variables

Configure the variables in the insights card.

Before you begin

Role required: sn_telecom_c360.admin

Procedure

  1. Navigate to All > Telecom Customer 360 > Guided Setup and select Get Started.

  2. Select 360 Cards > Insights.

  3. Modify the following variables.

    Variable nameDescription
    Enable proactive triggerThis variable is enabled by default. If this variable is inactive, the insights are not automatically generated when you open the customer or consumer account. After you open the account, select Generate telecom customer 360 insights to generate the insights for the account.

Parent Topic:Configure the Telecommunications Customer 360 variables

Related topics

Insights card