Submit a supplier case from the Source-to-Pay Workspace
Submit a supplier case in Draft state to indicate that it is ready to be worked on.
Before you begin
Role required: sn_slm.manager, sn_slm.owner, or sn_slm.admin
Procedure
Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
Select the list icon (
List icon.\).
Do one of the following:
- View all the open cases by navigating to Lists > My work > Open cases.
- View all the cases by navigating to Lists > All work > Cases.
- Open a case that is in Draft state by selecting the link to the case in the Number column.
Select Submit case.
Selected button for submitting a supplier case.
Result
The state of the case updates to Open, indicating that the case is ready to be worked on.
What to do next
After you submit the case, depending on the case type, the specific playbook for the supplier case opens.
For more information, see Case playbook for specific supplier case types and Playbook for updating the supplier primary data.
Parent Topic:Manage supplier cases from the Source-to-Pay Workspace
Related topics
Manage supplier cases from the Source-to-Pay Workspace
Assign a supplier case to yourself from the Source-to-Pay Workspace