Ask a question using the supplier catalog
Submit a question that you need an answer for.
Before you begin
Role required: sn_slm.contact
Procedure
Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
For example,
https://example.com/supplier.Select the supplier from the My Company drop-down list of suppliers associated with your profile.
Important: The list of suppliers under My Company is available from the Xanadu December 2024 release onwards, only if M2M mapping between supplier contact and suppliers is enabled.
In the portal header, select Raise a request.
Under the General category, select the Ask a question catalog item.
Ask a question
The **Supplier** field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.
In the Question field, enter the question that you need an answer for.
To add attachments, such as documents and image files, to the request, select the add attachments icon (
Add attachments icon.\).
- Select Submit.
Result
The application creates a case of type General inquiry and assigns it to the supplier manager to take the appropriate action.
Parent Topic:Raising requests from the Supplier Collaboration Portal
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