Add or remove a supplier location using the supplier catalog
Submit a request to add a new supplier location or remove an existing one to keep the supplier information up to date.
Before you begin
Role required: sn_slm.contact
About this task
- If a supplier has multiple locations, at least one location should be set as headquarters.
- If a new supplier location is set as headquarters (HQ) or if any updates are made to the existing HQ supplier location, the location details of the HQ supplier location are updated in the supplier record.
- When you update the supplier location details in a supplier record, the location details are updated in the supplier location record as well.
Procedure
Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
For example,
https://example.com/supplier.Select the supplier from the My Company drop-down list of suppliers associated with your profile.
Important: The list of suppliers under My Company is available from the Xanadu December 2024 release onwards, only if M2M mapping between supplier contact and suppliers is enabled.
In the portal header, select Raise a request.
Under the General category, select the Update location details catalog item.
The Supplier field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.
In the Add new or remove drop-down list, select one of the following:
- Add location
- Remove location
- In the Select a location search field, search for and select a supplier location.
Note: You cannot remove a location whose category is set to Headquarters.
From the Category drop-down list, select a category for the supplier location.
- Contracting address
- Delivery address
- Facility (default)
- Headquarters
- Invoice address
- Service center You can select multiple values from the drop-down list.
If you do not find the required supplier location in the Search a location search field, select the Add new check box.
On the Supplier Location form, fill in the fields.
For a description of the field values, see Add New Location form.
Select Submit.
Result
The application creates a case and assigns it to the supplier manager for review and approval.
After the supplier manager approves the case, the supplier record is updated accordingly.
Parent Topic:Raising requests from the Supplier Collaboration Portal
Related topics
Add a supplier contact using the supplier catalog
Remove a supplier contact using the supplier catalog
Ask a question using the supplier catalog
Submit an idea using the supplier catalog
Submit an issue using the supplier catalog
Update banking details using the supplier catalog
Update company profile using the supplier catalog