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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove a supplier contact using the supplier catalog

Remove a supplier contact that you no longer require.

Before you begin

Role required: sn_slm.contact or sn_slm.admin

Procedure

  1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

    For example, https://example.com/supplier.

  2. Select the supplier from the My Company drop-down list of suppliers associated with your profile.

    Important: The list of suppliers under My Company is available from the Xanadu December 2024 release onwards, only if M2M mapping between supplier contact and suppliers is enabled.

  3. In the portal header, select Raise a request.

  4. Under the General category, select the Deactivate user account catalog item.

    The Supplier field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.

  5. In the Contact field, search for and select the contact you want to remove.

  6. In the Delegate tasks to field, search for and select a contact to whom you want to reassign the tasks that are currently assigned to the contact being removed.

  7. In the Reason for offboarding field, enter the reason for removing the contact.

  8. Select Submit.

Result

The application creates a case of type Offboard supplier contact and assigns it to the supplier manager to take the appropriate action.

Parent Topic:Raising requests from the Supplier Collaboration Portal

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