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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Supplier Collaboration Portal

You can install the Supplier Collaboration Portal application (com.snc.sn_supplier_sp) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

Before you begin

  • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
  • Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
  • The Supplier Collaboration Portal application (com.snc.sn_supplier_sp) installs the following dependent plugins.
    • Supplier Common Architecture (sn_slm)
    • Service Portal (com.glide.service-portal)
    • E-signature (com.snc.esign)
    • Employee Center (sn_ex_sp)

Note: You can activate additional plugins to enable other features in Supplier Collaboration Portal. For more information, see Additional plugins for Supplier Collaboration Portal.

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Supplier Collaboration Portal application (com.snc.sn_supplier_sp) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    In the list next to the Install button, the versions that are available to you are displayed.

  3. Select a version from the list and select Install.

    In the Review Installation Details dialog box, any dependencies installed with your application are listed.

  4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

  5. If demo data is available and you want to install it, select the Load demo data check box.

    Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.

  6. Select Install.

Result

After installing the Supplier Collaboration Portal, install the post-install fix script. For more information, see Run the fix script to enable access to Supplier Collaboration Portal.

What to do next

Ensure that you complete the post installation mandatory steps. For more information, see Post installation troubleshooting.

Parent Topic:Configure Supplier Lifecycle Operations

Related topics

Install Supplier Case Management

Install Supplier Operations

Install Supplier Payment Optimization

Supplier Document Management

Configure the document template for the Sign document action type for supplier task

Advanced Work Assignment for Supplier Lifecycle Operations

Enable M2M mapping between supplier contact and suppliers

Configure Supplier Relationship and Performance Management

Install Universal Request for SLO

Configure smart assessments

Enable access to Supplier Collaboration Portal

Post installation mandatory step for Supplier Collaboration Portal

Configure self-registration for external users

Additional plugins for Supplier Collaboration Portal