Enable deprecated case types after upgrade
After you upgrade to Australia, you can enable deprecated case types if you have the admin role.
Before you begin
Role required: admin
About this task
In the australia release, the Conduct a risk assessment and Conduct a tiering risk assessment case types have been deprecated. However, you can perform this task to enable and use these case types after upgrade.
Procedure
Select All.
In the navigation filter, enter sn_slm_case_list.do.
The Supplier Cases page opens listing all the supplier cases.
Select New.
Right-click the Case type field label and select Configure Choices.
The Configuring Case type Choices page opens.
In the Available list, double-click the Conduct a risk assessment (Deprecated) and Conduct a tiering risk assessment (Deprecated) case types to move them to the Selected list.
Select Save.
Result
The deprecated case types now appear in the Case type field on the Create New Supplier Case form.
Parent Topic:Post-upgrade tasks for Supplier Case Management
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Run fix script to migrate existing data from the deprecated Action type column after upgrade
Run fix script to use the Supplier Manager Workspace after upgrading to the Australia release
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