Add a related case to a supplier case from the Source-to-Pay Workspace
If a supplier case has related cases, you can add them to that supplier case from the Source-to-Pay Workspace.
Before you begin
Role required: sn_slm.owner or sn_slm.admin
Procedure
Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
Select the list icon (
Image omitted: cases-list-icon.png
List icon.\).
List icon.\).
On the List page, navigate to and select a case.
Select the Related Cases tab and then select Add.
In the Select case field of the Add related cases dialog box, search for and select a case.
Select Add.
Image omitted: add-related-case-supplier-case.png
Selected tab for adding related case to a supplier case
Selected tab for adding related case to a supplier case
Result
The case is added and displayed on the Related Cases tab.
When you add a related case, the supplier case you added it under becomes the parent case of that related case.
Parent Topic:Manage supplier cases from the Source-to-Pay Workspace
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