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Post-upgrade tasks › Install Supplier Case Management › Configure › Supplier Lifecycle Operations › Finance and Supply Chain
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Run fix script to use the Supplier Manager Workspace after upgrading to the Australia release

After upgrading to the Australia release, you can see only the Source-to-Pay Workspace on the All navigation tab. You don't have to do anything if you choose to continue to use the Source-to-Pay Workspace.

Before you begin

Role required: admin

About this task

Important: To use the Supplier Manager Workspace without any issues, ensure that you are on the latest version of the Vancouver release (2.4.4) before upgrading to Washington DC or later releases. For more information, see the KB article KB1651502.

After upgrading to the Australia release, you can see both the Source-to-Pay Workspace and Supplier Manager Workspace on the Workspaces tab. If you want to use the Supplier Manager Workspace instead of the default Source-to-Pay Workspace, run the fixscript_migrate_workspace_to_smw.xml fix script.

At any time, you can revert to using the Source-to-Pay Workspace by running the fixscript_migrate_workspace_to_s2p.xml fix script.

You can download the fix script XML files from the ServiceNow Store.

Procedure

  1. Download the fix script XML file from the Supporting Links and Docs section.

  2. Navigate to All > System Definition > Fix Scripts.

  3. Right-click the Name column and choose Import XML.

  4. Select Choose file and then select the fix script XML file that you downloaded.

  5. Select Upload.

  6. Search for and select the fix script record to open it.

  7. Select Run Fix Script.

Parent Topic:Post-upgrade tasks for Supplier Case Management

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