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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using Shopping Hub Mobile

The ServiceNow Shopping Hub Mobile app enables you to engage with procurement organizations from a mobile device.

The Shopping Hub Mobile app provides the following capabilities to shoppers:

  • View and complete your to-dos: Each of these to-dos displays specific information and have specific actions for the shopper to complete.
    • Review and approve purchase requisitions
    • Provide more details on your purchase
    • Request clarification on a purchase request (approver task)
    • Provide clarification on your purchase
    • Compare quotes and select a supplier
    • Confirm receipt of your order
    • View shipment details of your order
    • Confirm meeting a milestone for your service
    • Review invoices associated with your purchase
  • View, track, and revise your purchases
  • Requesting for products or services that you don't see on ShoppingHub
  • Submit quotes from vendors

  • Shopper to-dos on your mobile
    As a shopper, you can complete actions on to-dos related to your purchases.

  • Display My Purchases on your mobile instance
    As a Shopping Hub Administrator, you can configure your mobile instance to display My Purchases on your landing page. This is a one-time activity.
  • View and revise your purchase from your mobile device
    View all the purchases you made from your shopping account, view their status, and revise your purchases from your mobile application.

Parent Topic:Use Sourcing and Procurement Operations

Related topics

Using Shopping Hub

Using Procurement Case Management

Working with SPO playbooks in the Source-to-Pay Workspace

Using Spend and Savings Management

Using Sourcing Pipeline Management

Create a Universal Request

Install ShoppingHub Mobile

Application plugin installation sequence in Sourcing and Procurement Operations

Shopping Hub Mobile

My purchases on your mobile