Understanding Punchout
PunchOut is a technology that connects a buyer’s eProcurement application directly to their supplier is third-party punchout suppliers’ eCommerce sites
PunchOut enables a buyer’s employees to shop on supplier is third-party punchout suppliers’ eCommerce sites, but complete their purchase in their organization’s eProcurement application, where approval workflows can be applied, and spending can be tracked.
In level 1 PunchOut, only the search functionality of the PunchOut catalog is available. Upon redirection to the supplier is third-party punchout supplier site, the shopper will be prompted to add items to their cart and then be redirected to ServiceNow to complete the order details.
On the other hand, with level 2 PunchOut catalog, the customer can use the search capability of procurement system to search and order products in the PunchOutcatalogue without requiring redirection to the punchout system.
- Punchout configuration in SPO
You must configure punchout for third-party suppliers. - How L1 punchout works
In the Level 1 (L1) punchout, SPO and the punchout supplier communicate using the cXML protocol. - Establishing connection between SPO and the supplier punchout system
SPO and the supplier punchout system use PunchOutRequest and PunchOutResponse payloads to establish the connection. - How L2 punchout works
Level 2 (L2) PunchOut enables buying organizations to search for and discover PunchOut items directly within their procurement application, eliminating the need to search each supplier’s site individually.
Parent Topic:Explore Sourcing and Procurement Operations
Related topics
Performance Analytics for Sourcing and Procurement Operations
Sourcing and Purchasing Automation