Confirm meeting a milestone for your service from your mobile device
Provide confirmation on whether the supplier has met a milestone for a service you had ordered, from your mobile application, so that payment can be processed to the supplier for that milestone. If a milestone has not been met by the due date, you can choose to push the due date to a later date.
Before you begin
To provide confirmation on meeting the milestone for a service you had ordered, you should have received the service by the due date or milestone that you had defined when placing the order. The milestone is displayed on the completion date defined on the milestone.
Role required: sn_shop.shopper
About this task
You can provide confirmation on whether the supplier has met a milestone for a service you had ordered. This confirm milestone completion task is automatically created by the system on the target completion date. This task is active for a day, after which it becomes overdue.
Procedure
Log in to your instance in the Now Mobile application.
Select My Tasks.
Open the to-do you want to work with.
On the To-do tab, do one of these actions.
| Action | Description |
|---|---|
| Confirm milestone | Select Confirm milestone and provide your response, if any, in the Additional comments field. |
| Defer completion | Tap on the Actions icon, and select Defer completion to push the milestone to a later date.On the Defer completion screen, pick a new completion date and provide your reason for changing the date. |
| Cancel milestone | Tap on the Actions icon, and select Cancel milestone to cancel the milestone altogether. On the Cancel milestone screen, provide your reason for canceling the milestone. |
You can also view the details of the purchase that led to the creation of this to-do in the **Purchase** tab. Here, you also have the option to view the entire purchase if you so desire.
- Tap the Next icon.
Parent Topic:Shopper to-dos on your mobile