Raise a cancel request
As a shopper, you can cancel an entire purchase request, purchase order, or individual line items.
Before you begin
Role required: sn_spend_psd.requestor or shopper
Procedure
Navigate to ShoppingHub > My purchases.
Alternatively, you can cancel a purchase from Employee Center > Purchase and Expense > Purchase Requests > Cancel a purchase.
Select a purchase requisition, purchase order, or purchase line.
Select Cancel this purchase from the Edit menu or the More options menu.
Image omitted: spo-cancel-purchase-from-pr.png
Canceling a purchase from the purchase requisition.
Canceling a purchase from the purchase requisition.
You can also select the **More options** icon on the requisition line and select **Cancel this purchase** to cancel a purchase.
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Canceling a purchase from the More options menu of a purchase line.
Canceling a purchase from the More options menu of a purchase line.
You can also cancel a purchase requisition line using the **Remove** button in the **Edit a purchase** page. It will internally create a new procurement case for the buyer to confirm or reject.
- Specify a reason for the cancellation.
Image omitted: spo-cancel-a-purchase-form.png
Specifying a reason for canceling this purchase.
Specifying a reason for canceling this purchase.
- Select Submit request.
Result
The step creates a procurement case with the details of the product for cancellation. Associated request lines and tasks are created using this information.
What to do next
- Shoppers can review and edit the request details from ShoppingHub > My requests or My requests from the footer.
- Buyers can review, edit, and process your request details from Procurement Case Management > Source-to-Pay Workspace > Procurement Cases, if required.
Parent Topic:Purchase revision flows
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