Configure service maps for Source-to-Pay
For configuring service maps, provide the connection end point and the ERP credentials that you set up for your authentication profile. Also, create a separate web service record for each service request that you want to customize.
Before you begin
- Verify that the application scope is set to Finance – ERP Integration.
Ensure that the MID Server is installed and configured in your ServiceNow instance to connect to the ERP server. See Installing the MID Server for details.
Note: The MID Server integration is required only for an ERP integration using SOAP services.
For SOAP type service, SOAP API details (WSDL information – soap action and endpoint details), provided by ERP.
- For REST type service, REST API details, as provided by ERP.
Role required: sn_fcms_intg.integration_user
About this task
If the application needs to support multiple ERP instances, create separate web services for each ERP instance.
Procedure
Navigate to All > Finance – ERP Integration > ERP Source Configuration.
Open the ERP source for which you need to configure service maps.
In the Service Mappings related list, click New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the service map. |
| Service | Service to process the selected request. |
| Source | Name of the ERP source. |
| Type | Type of web service to connect with ERP. Select a type based on your ERP system.- SOAP: Select if you are using SOAP services with your integration. - REST: Select if you are using REST services with your integration. |
| Use MID | Option to use MID Server to connect with ERP.The field is required only when you select SOAP in the Type field. |
| Credential alias | Basic authentication profile associated with the service. |
| SOAP action | SOAP action provided by ERP.This field appears when SOAP is selected in the Type field. |
| SOAP endpoint | SOAP endpoint provided by ERP.This field appears when SOAP is selected in the Type field. |
| Envelope | Reference to generate the service element maps.This field appears when SOAP is selected in the Type field. |
| HTTP Method | Method for the web service.This field appears when REST is selected in the Type field. |
| Base URL | Base URL of endpoint provided by ERP.This field appears when REST is selected in the Type field. |
| Resource Path | Path of the resource provided by ERP.This field appears when REST is selected in the Type field. |
- Click Submit.