Raise a delivery plan change request

Submit a request in the Supplier Collaboration Portal header to create a purchase order exception.

Before you begin

Verify that the supplier is also present in the Supplier Contact [sn_slm_contact_m2m_supplier] table. This table stores information about supplier contacts and suppliers linked to them.

Role required: sn_slm.contact

Procedure

1. Navigate to Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

   For example, https://example.com/supplier.

2. From the My Company drop-down list of suppliers associated with your profile, select the supplier.

3. In the portal header, select Raise a request.

4. Under the General category, select the Delivery plan change catalog item.

5. On the Delivery plan change form, fill in the fields.

   For a description of the field values, see Delivery plan change form.

6. Select Submit.

   The application creates an exception and assigns it to the operational buyer.

Parent Topic:Reporting delivery plan issues

Related topics

Explore Purchase Order Management

Resolving purchase order exceptions