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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Identify and execute mitigation strategies for purchase order exceptions

Leverage the define PO exception mitigation strategy workflow to resolve purchase order exceptions and avoid the risk of critical part shortages. This agentic workflow helps buyers identify and execute the best mitigation strategies by analyzing delivery gaps and proposing order changes with alternative suppliers.

Define PO exception mitigation strategy agentic workflow overview

The Define PO exception mitigation strategy agentic workflow analyzes purchase order exceptions and generates actionable mitigation strategies by calculating delivery gap schedules.

Accessing the define PO exception mitigation strategy agentic workflow

To access the agentic workflow:

  1. Navigate to All > AI Agent Studio > Create and manage.
  2. Select Define PO exception mitigation strategy.

AvailabIe agents

The following table lists the agents that are used in the Define PO exception mitigation strategy workflow.

AI agentAI agent role
Purchase order plan creation AI agentAnalyzes purchase order exceptions and generates actionable mitigation strategies by calculating delivery gap schedules. It identifies alternative purchase order lines from different suppliers, and creates optimized change requests that combine supplier-suggested modifications with buyer-approved mitigation plans.

Tools mapped to the Purchase order plan creation AI agent

Tool typeExecution modeNameDescription
ScriptsAutonomousCreate Change RequestsCreates Purchase Request (PR) records of type 'revision' to implement approved mitigation changes.
ScriptsAutonomousFetch Exception and Gap Schedule DetailsRetrieves the purchase order exception details and delivery gap schedule.
ScriptsAutonomousGet Editable Purchase OrdersSearches for alternative purchase order lines that can be modified to resolve delivery gaps.
  • Identify mitigation strategies for purchase order exceptions
    The Define PO exception mitigation strategy workflow assesses the material delivery gap caused by an exception. It then identifies alternative suppliers with open lines for the affected product model and proposes order adjustments to mitigate the shortfall.

Parent Topic:Using agentic workflows in Now Assist for Purchase Order Management (POM)

Related topics

Automated purchase order exception creation from emails