Accept a finance case
As a finance specialist, if a finance case is assigned to you, accept the case to start resolving it.
Before you begin
Role required: sn_fin_ops.specialist
Procedure
Navigate to either of the following:
- All > Finance Operations > Finance Operations Workspace.
- Workspaces > Finance Operations Workspace.
- In the Finance Operations workspace, select the List icon
Image omitted: fin-ops-list-icon.png
to open the List page.
to open the List page.
From the list page, navigate to either of the following submodules:
- My work > Open cases
- All work > Cases
- Select a case number link from the Number column.
Select Accept.
Note: The Accept option is available only if the cases assigned to you are in the draft state.
Image omitted: fin-ops-accept.png
Accept finance case.
Accept finance case.
The state of the accepted case changes to Work in Progress.
- Select Save.
Parent Topic:Using the Finance Operations Workspace