Configure Now Assist for Purchase Order Management (POM)
If you have the admin role, you can configure the Now Assist for Purchase Order Management (POM) application so that an operational buyer or a supplier can use the generative AI skills in Purchase Order Management.
Before you begin
Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.
Role required: admin
Procedure
Install the Now Assist for POM plugin (sn_poem_gen_ai).
- For information about the plugin dependencies and plugin activation order, see Supporting information for Now Assist for Purchase Order Management (POM).
- For information about the installation process, see Install Now Assist plugins.
- Review the define PO exception mitigation strategy agentic workflow in AI Agenti Studio.
Review the define PO exception mitigation strategy workflow
Review the define PO exception mitigation strategy agentic workflow that uses Now Assist agentic support to identify and execute mitigation strategies for purchase order exceptions.
Parent Topic:Now Assist for Purchase Order Management (POM)