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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create and assign a purchase order exception task

Create a task associated with a purchase order exception and assign it to an operational buyer or collaborator. You can track the task status from the purchase order exception.

Before you begin

Role required: sn_poem_core.operational_buyer

Procedure

  1. Navigate to Workspaces > Source-to-Pay Workspace.

  2. Select the Purchase order management tab.

  3. Select an exception that you want to work on.

  4. From the Address exception list, select Assign task.

Image omitted: pom-create-poe-task.png
Assigning a purchase order exception task
  1. On the form, fill in the fields.

    FieldDescription
    Assign toName of the buyer or collaborator.
    Sub typeType of task being assigned.
    Action type for taskAction to be performed for the task.
    PriorityUrgency level assigned to the task.
    Short descriptionShort description of the task.
Image omitted: pom-poe-create-task-modal.png
Creating a new purchase order exception task and assigning to a collaborator
  1. Select Create.

    A purchase order exception task record is created.

  2. Update the record if needed and select Submit task.

    Note:

    To activate the Submit task button, complete the Action type, Sub type, and Assign to fields, then save your changes.

Result

The task is assigned to the assignee. You can't make any changes to the record until the assignee completes the task.

Parent Topic:Resolving purchase order exceptions

Related topics

View a purchase order exception task

Work on a purchase order exception task

Create and assign a purchase order exception task