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Using Supplier Collaboration Portal in APO › Use › Accounts Payable Operations › Finance and Supply Chain
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Working with My Requests

View and manage invoice inquiry cases assigned to you as a supplier, including responding to requests from the Accounts Payable team.

Before you begin

Role required: Supplier

Procedure

  1. Navigate to the header on the home page > My Requests.

    Lists all the invoice inquiry cases assigned to supplier. For more information on invoice inquiry cases, see Invoice inquiry cases.

  2. You can apply filter on View option which will display the open and closed requests.

  3. Use the Search open requests option to search for a specific request using the inquiry number.

  4. Open a Invoice inquiry case.

    The Invoice inquiry form appears.

  5. On the Invoice inquiry form, perform the following.

    OptionDescription
    NumberAuto-populates the invoice number associated with the inquiry.
    StateDisplays the current state of the Invoice inquiry.
    UpdatedNumber of days the record was last updated.
    CreatedNumber of days the record was created on.
    Requested byAuto-populated name of the requester.
    Supplier invoice numberSupplier invoice number to which the inquiry is related to.
    Due dateLast date to approve the request by the supplier.
    DescriptionDetailed description about the invoice inquiry.
    ActivitySupplier posts comments related to the invoice inquiry.
    AttachmentsInvoice attachments in the form of jpeg, png.

    The Accounts Payable agent interacts with the supplier and updates the inquiry case using the Activity option.

Parent Topic:Using Supplier Collaboration Portal in APO