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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View related tasks for an Insufficient Goods Receipt invoice exception

View purchase order tasks in Accounts Payable Operations to understand why an Insufficient Goods Receipt invoice exception has been raised.

Before you begin

Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

Procedure

  1. Navigate to All > Source-to-Pay workspace > Accounts Payable Operations.

  2. Select the list icon (

Image omitted: cases-list-icon.png
List icon\).
  1. Do one of the following:

    • Navigate to Lists > My Work > My open invoice exceptions.
    • Navigate to Lists > All Work > All open invoice exceptions.
    • In the Number column, select the link to an Insufficient Goods Receipt invoice exception to open it.
Image omitted: apo-exceptions.png
Select insufficient goods receipt exception
  1. Select the Related tasks tab.

    If Sourcing and Procurement Operations is installed, then this tab shows the following tasks:

    • Receipt. For more information, see Receipt tasks.
    • Milestone. For more information, see Milestones.
    • Invoice acknowledgment. For more information, see Invoice tasks. If Sourcing and Procurement Operations is not installed, then this tab shows only the Milestone task.

Result

The Accounts Payable Specialist understands the Insufficient Goods Receipt exception by viewing Sourcing and Procurement tasks.

Parent Topic:Invoice exceptions