Invoice ingestion process when Document Intelligence is unavailable

When Document Intelligence is unavailable or not installed, Accounts Payable Operations creates an invoice processing case without generating an invoice record, requiring manual invoice creation.

In this scenario, the invoice processing case displays the Create invoice and Close case options. The Accounts Payable Specialist must open the invoice processing case and either create the invoice or close the invoice processing case.

• Create an invoice manually when Document Intelligence is unavailable
  Manually create an invoice as an Accounts Payable Specialist when Document Intelligence is unavailable and an invoice processing case has been auto-created without invoice data.
• Close the additional invoice processing case for an invoice
  Close an auto-generated invoice processing case when you create an invoice manually to avoid duplicate processing workflows.

Parent Topic:Invoice processing cases