Enter the missing required invoice information and submit an invoice
Manually enter missing invoice data and submit the invoice when Document Intelligence encounters a transformation error and only partially populates invoice fields.
Before you begin
Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin
Procedure
Navigate to All > Accounts Payable Operations > Accounts Payable Workspace.
Select the list icon (
List icon\).
Navigate to Lists > Primary Data > Invoices.
Open an invoice in the Draft status.
Select View invoice processing case.
View invoice processing case
The invoice processing case opens and displays the following notification at the top:
`Required information for invoice has one or more errors. Review required fields and currency in "Details" tab to continue processing.`
On the Details tab, under Summary details, enter the missing details in the fields.
Select the Invoice lines tab, and ensure that you add at least one invoice line.
Select Submit invoice.
A message appears asking you for a confirmation.
Select Yes.
The invoice is submitted for further processing and the status of the invoice changes to Received.
Parent Topic:Accounts Payable Specialist manual tasks
Related topics
View the invoice processing case associated with an invoice
Review an invoice in Document Intelligence
Confirm whether an invoice is a duplicate
Reset an invoice to the Received status
Check for invoice exceptions on a single invoice
Start the processing for an invoice imported via integration with third-party applications