Confirm whether an invoice is a duplicate
Review invoices flagged as suspected duplicates and confirm or reject the duplicate status.
Before you begin
Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin
Procedure
Navigate to All > Accounts Payable Operations > Accounts Payable Workspace.
Select the list icon (
List icon\).
Navigate to Lists > Primary Data > Invoices.
Open an invoice in the Suspected duplicate status.
Select View invoice processing case.
The invoice processing case opens and displays the following notification at the top:
Invoice is a potential duplicate. Review invoices in "Potential duplicate invoices" tab to confirm or reject duplicate.Do one of the following:
| Option | Action |
|---|---|
| To mark an invoice as not a duplicate |
A message appears asking you for a confirmation.
The status of the invoice changes to Accepted. |
| To mark an invoice as a duplicate |
A message appears asking you for a confirmation.
The status of the invoice changes to Confirmed duplicate and the state of the invoice processing case changes to Closed incomplete. |
Parent Topic:Accounts Payable Specialist manual tasks
Related topics
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