Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Notification workflow activity

The Notification activity sends an email or SMS message to specified users or groups.

Input variables

Update the recipients list or delete the activity from the flow if you want to stop the notifications.

FieldDescription
Addressees
ToThe users who will be recipients of the email.
To \(groups\)The members of the groups that will be recipients of the email.
AdvancedIf selected, the script in the To (script) field is called to specify additional recipients of the email.
To \(script\)If Advanced is selected, this script is called and should set the variable answer to a comma-separated list of user or group sys_ids that you want to add as recipients of the email.
Message
SubjectThe subject line of the email.
MessageThe email body that is sent. To include the value of a field in the message body, place the cursor at the point in the text where you want the field's value inserted. Then click the + icon next to Fields and select the field you want.

States

The activity state tells the workflow engine what to do with the activity.

FieldDescription
ExecutingThe workflow engine knows to start the run function of the activity.
FinishedThe activity finished running. See the result value for the outcome of the activity.
CancelledThis activity, or the workflow that contains this activity, was canceled.