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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Working in Unified Map

Unified Map presents a graphical display of CMDB CIs and the connections between to enable powerful insights.

Opening a map

Use any of the following methods to open Unified Map:

  • Navigate to All > Service Graph Workspace > Unified Map.
  • Navigate to All > CMDB Workspace > Unified Map.
  • While working in the Service Graph Workspace, select Use Unified Map to view CI relationships in the Recommended tools section.
  • While working in the CMDB Workspace, select Unified Map in the Quick Links section.
  • On a CI form for any CI in an operational state, select Open Map to open a map with the CI as the home node.

    Note: An admin can specify additional operational status values for this option. For more information, see Configure CIs to appear based on life cycle stage value.

Tip: To view a map in full-screen mode, select the Unpin All icon.

Image omitted: um-unpin-all.png
Elements of the Unified Map.

Map operations