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ServiceNow AI Platform Additional Capabilities › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Task Communications Management

Task Communications Management (TCM) provides a framework for defining and managing a communication process for any entity that extends the task table.

Explore - Task Communications Management process - Slack CommunicationSet up Activate Task Communications ManagementAdministerWorking with Task Communications Management
Develop- Developer training - Developer documentationTroubleshoot and get help- Ask or answer questions in the Incident Management community - Search the Known Error Portal for known error articles - Contact Customer Service and Support