SolarWinds › Service Graph Connectors › Integrating third-party data into CMDB › Configuration Management › Extend ServiceNow AI Platform capabilities

Release: Australia · Updated: 2026-05-05 · Official documentation · View source

CMDB classes targeted in Service Graph Connector for SolarWinds

When you complete setting up the connection, you can configure the integration to periodically pull data from SolarWinds. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

The following attributes in the IP Address [cmdb_ci_ip_address] table are populated by collected data:

Attribute label	Attribute name
IP Address	ip_address
Netmask	netmask
IP version	ip_version
Nic	nic

Parent class	Relationship type	Child class
IP Address [cmdb_ci_ip_address]	Reference	Network Adapter [cmdb_ci_network_adapter]

The following attributes in the Software Instance [cmdb_software_instance] table are populated by collected data:

Attribute label	Attribute name
Install date	install_date
Installed on	installed_on
Name	name

Parent class	Relationship type	Child class
Software Instance [cmdb_software_instance]	Reference	Computer [cmdb_ci_computer]
Software Instance [cmdb_software_instance]	Reference	Hardware [cmdb_ci_hardware]

Availability Zone [cmdb_ci_availability_zone]

The following attributes in the Availability Zone [cmdb_ci_availability_zone] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id

Parent class	Relationship type	Child class
Availability Zone [cmdb_ci_availability_zone]	Contains::Contained by	Cloud Subnet [cmdb_ci_cloud_subnet]
Availability Zone [cmdb_ci_availability_zone]	Contains::Contained by	Cloud Network [cmdb_ci_network]

Cloud Key Pair [cmdb_ci_cloud_key_pair]

The following attributes in the Cloud Key Pair [cmdb_ci_cloud_key_pair] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
	source_recency_timestamp

Parent class	Relationship type	Child class
Cloud Key Pair [cmdb_ci_cloud_key_pair]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]

Cloud Service Account [cmdb_ci_cloud_service_account]

The following attributes in the Cloud Service Account [cmdb_ci_cloud_service_account] table are populated by collected data:

Attribute label	Attribute name
Account Id	account_id
Datacenter Type	datacenter_type
Name	name
Object ID	object_id

Cloud Subnet [cmdb_ci_cloud_subnet]

The following attributes in the Cloud Subnet [cmdb_ci_cloud_subnet] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
	source_recency_timestamp

Compute Template [cmdb_ci_compute_template]

The following attributes in the Hardware Type [cmdb_ci_compute_template] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
	source_recency_timestamp

Parent class	Relationship type	Child class
Hardware Type [cmdb_ci_compute_template]	Hosed on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]

Computer [cmdb_ci_computer]

The following attributes in the Computer [cmdb_ci_computer] table are populated by collected data:

Attribute label	Attribute name
CPU core count	cpu_core_count
CPU core thread	cpu_core_thread
CPU manufacturer	cpu_manufacturer
CPU name	cpu_name
CPU speed (MHz)	cpu_speed
	source_recency_timestamp
Is Virtual	virtual

Parent class	Relationship type	Child class
Computer [cmdb_ci_computer]	Virtualized by::Virtualizes	Virtual Machine Instance [cmdb_ci_vm_instance]
Computer [cmdb_ci_computer]	Contains::Contained by	Disk [cmdb_ci_disk]

DB Mssql Database [cmdb_ci_db_mssql_database]

The following attributes in the MS SQL DataBase [cmdb_ci_db_mssql_database] table are populated by collected data:

Attribute label	Attribute name
Data Base	database
Name	name

Parent class	Relationship type	Child class
MS SQL DataBase [cmdb_ci_db_mssql_database]	Runs on::Runs	Hardware [cmdb_ci_hardware]

DB Mssql Instance [cmdb_ci_db_mssql_instance]

The following attributes in the MSFT SQL Instance [cmdb_ci_db_mssql_instance] table are populated by collected data:

Attribute label	Attribute name
Edition	edition
Install Status	install_status
Instance Name	instance_name
Name	name
Operational status	operational_status
Service pack	service_pack

Parent class	Relationship type	Child class
MSFT SQL Instance [cmdb_ci_db_mssql_instance]	Runs on::Runs	Hardware [cmdb_ci_hardware]
MSFT SQL Instance [cmdb_ci_db_mssql_instance]	Contains::Contained by	MS SQL DataBase [cmdb_ci_db_mssql_database]

Disk [cmdb_ci_disk]

The following attributes in the Disk [cmdb_ci_disk] table are populated by collected data:

Attribute label	Attribute name
Device ID	device_id
Disk space (GB)	disk_space
Free disk space (GB)	free_space
Manufacturer	manufacturer
Model ID	model_id
Name	name
Size	size
Size bytes	size_bytes
	source_recency_timestamp
Volume serial number	volume_serial_number

Parent class	Relationship type	Child class
Disk [cmdb_ci_disk]	Reference	Computer [cmdb_ci_computer]

Hardware [cmdb_ci_hardware]

The following attributes in the Hardware [cmdb_ci_hardware] table are populated by collected data:

Attribute label	Attribute name
	cpu_count
Default Gateway	default_gateway
DNS Domain	dns_domain
Fully qualified domain name	fqdn
Manufacturer	manufacturer
Model ID	model_id
Name	name
	os
	os_service_pack
	os_version
	ram
Serial number	serial_number
	source_recency_timestamp
Class	sys_class_name

Parent class	Relationship type	Child class
Hardware [cmdb_ci_hardware]	Owns::Owned by	IP Address [cmdb_ci_ip_address]
Hardware [cmdb_ci_hardware]	Owns::Owned by	Network Adapter [cmdb_ci_network_adapter]

IIS Virtual directory [cmdb_ci_iisdirectory]

The following attributes in the IIS Virtual Directory [cmdb_ci_iisdirectory] table are populated by collected data:

Attribute label	Attribute name
Alias	alias
Installation directory	install_directory
Name	name

Parent class	Relationship type	Child class
IIS Virtual Directory [cmdb_ci_iisdirectory]	Runs on::Runs	Hardware [cmdb_ci_hardware]

IP Address [cmdb_ci_ip_address]

The following attributes in the IP Address [cmdb_ci_ip_address] table are populated by collected data:

Attribute label	Attribute name
IP Address	ip_address
IP version	ip_version
Netmask	netmask
	source_recency_timestamp

Parent class	Relationship type	Child class
IP Address [cmdb_ci_ip_address]	Reference	Network Adapter [cmdb_ci_network_adapter]

Logical Datacenter [cmdb_ci_logical_datacenter]

The following attributes in the Logical Datacenter [cmdb_ci_logical_datacenter] table are populated by collected data:

Attribute label	Attribute name
Name	name
Region	region
	source_recency_timestamp
Class	sys_class_name

Parent class	Relationship type	Child class
Logical Datacenter [cmdb_ci_logical_datacenter]	Contains::Contained by	Availability Zone [cmdb_ci_availability_zone]
Logical Datacenter [cmdb_ci_logical_datacenter]	Hosted on::Hosts	Cloud Service Account [cmdb_ci_cloud_service_account]

Microsoft IIS Web Server [cmdb_ci_microsoft_iis_web_server]

The following attributes in the Microsoft IIS Web Server [cmdb_ci_microsoft_iis_web_server] table are populated by collected data:

Attribute label	Attribute name
Install Status	install_status
Name	name
Operational status	operational_status
PID	pid
Running process command	running_process_command
Type	type
Version	version

Parent class	Relationship type	Child class
Microsoft iis Web Server [cmdb_ci_microsoft_iis_web_server]	Contains::Contained by	IIS Virtual Directory [cmdb_ci_iisdirectory]
Microsoft iis Web Server [cmdb_ci_microsoft_iis_web_server]	Runs on::Runs	Hardware [cmdb_ci_hardware]

Network [cmdb_ci_network]

The following attributes in the Cloud Network [cmdb_ci_network] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
	source_recency_timestamp

Parent class	Relationship type	Child class
Cloud Network [cmdb_ci_network]	Contains::Contained by	Cloud Subnet [cmdb_ci_cloud_subnet]
Cloud Network [cmdb_ci_network]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]

Network Adapter [cmdb_ci_network_adapter]

The following attributes in the Network Adapter [cmdb_ci_network_adapter] table are populated by collected data:

Attribute label	Attribute name
DHCP Enabled	dhcp_enabled
MAC Address	mac_address
Mac manufacturer	mac_manufacturer
Name	name
Netmask	netmask
	source_recency_timestamp

Parent class	Relationship type	Child class
Network Adapter [cmdb_ci_network_adapter]	Reference	Hardware [cmdb_ci_hardware]

OS Template [cmdb_ci_os_template]

The following attributes in the Image [cmdb_ci_os_template] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
	source_recency_timestamp

Parent class	Relationship type	Child class
Image [cmdb_ci_os_template]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]

SAM SW Install [cmdb_sam_sw_install]

The following attributes in the SAM SW Install [cmdb_sam_sw_install] table are populated by collected data:

Attribute label	Attribute name
	discovery_source
	display_name
	last_scanned
	publisher
	source_recency_timestamp
	version

Serial Number [cmdb_serial_number]

The following attributes in the Serial Number [cmdb_serial_number] table are populated by collected data:

Attribute label	Attribute name
Serial Number	serial_number
Serial Number Type	serial_number_type
	source_recency_timestamp
Valid	valid

Parent class	Relationship type	Child class
Serial Number [cmdb_serial_number]	Reference	Hardware [cmdb_ci_hardware]

Software Instance [cmdb_software_instance]

The following attributes in the Software Instance [cmdb_software_instance] table are populated by collected data:

Attribute label	Attribute name
Install date	install_date
Name	name
	source_recency_timestamp

Parent class	Relationship type	Child class
Software Instance [cmdb_software_instance]	Reference	Computer [cmdb_ci_computer]
Software Instance [cmdb_software_instance]	Reference	Hardware [cmdb_ci_hardware]

Spkg [cmdb_ci_spkg]

The following attributes in the Software [cmdb_ci_spkg] table are populated by collected data:

Attribute label	Attribute name
Key	key
Manufacturer	manufacturer
Name	name
	source_recency_timestamp
Version	version

Parent class	Relationship type	Child class
Software [cmdb_ci_spkg]	Reference	Software Instance [cmdb_software_instance]

Storage Volume [cmdb_ci_storage_volume]

The following attributes in the Storage Volume [cmdb_ci_storage_volume] table are populated by collected data:

Attribute label	Attribute name
Name	name
Object ID	object_id
Size bytes	size_bytes
Volume ID	volume_id

Parent class	Relationship type	Child class
Storage Volume [cmdb_ci_storage_volume]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]

VM Instance [cmdb_ci_vm_instance]

The following attributes in the VM Instance [cmdb_ci_vm_instance] table are populated by collected data:

Attribute label	Attribute name
IP Address	ip_address
Name	name
Object ID	object_id
	source_recency_timestamp
State	state

Parent class	Relationship type	Child class
Virtual Machine Instance [cmdb_ci_vm_instance]	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]
Virtual Machine Instance [cmdb_ci_vm_instance]	Provisioned From::Provisioned	Image [cmdb_ci_os_template]
Virtual Machine Instance [cmdb_ci_vm_instance]	Provisioned From::Provisioned	Hardware Type [cmdb_ci_compute_template]
Virtual Machine Instance [cmdb_ci_vm_instance]	Use End Point To::Use End Point From	Storage Volume [cmdb_ci_storage_volume]

Related topics

Service Graph Connector for SolarWinds