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Service Catalog for managers and end users › Explore › Service Catalog › Manage service capabilities › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Clone a request

You can clone a request for up to 10 users on the notification list.

Before you begin

Your admin must enable cloning of requests before you can clone a request. For more information, see Clone requests.

Role required: admin

About this task

When you clone a request that contains a multi-row variable set, the information that is specified in the multi-row variable set is available in all cloned requests. All UI policies and client scripts on the multi-row variable set are also cloned.

Procedure

  1. Create a Service Catalog request.

  2. On the checkout page, enter the users for whom to copy the request, up to a maximum of 10, in the Copy this Request for: reference fields.

Image omitted: clone-request-checkout.png
Cloning a request in the checkout page
  1. Click Order Now.

Parent Topic:Service Catalog for managers and end users