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Service Catalog customization › Types of catalog items › Explore › Service Catalog › Manage service capabilities › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Extend the pricing model

The pricing model is useful if you want the price or recurring price to be dynamically calculated based on how a user completes the ordering form. You can extend the pricing model of a catalog item by editing the item price or the recurring price.

Before you begin

Role required: admin

Procedure

  1. From the left navigation pane, select System Definition > Script Includes.

  2. Edit the CatalogPriceCalculator script to customize the item price and the CatalogRecurringPriceCalculator script to customize the recurring price.

Parent Topic:Service Catalog customization