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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an order guide

You can create an order guide with a two-step or three-step ordering process.

Before you begin

Role required: catalog_admin or admin

Procedure

  1. Navigate to All > Service Catalog > Catalog Definition > Order Guides.

  2. Click New.

  3. Fill in the fields as appropriate.

    For more information about the fields and their descriptions on the Order guide form, see Order guide form.

  4. Right-click the form header and click Save.

  5. In the Rule base related list, define the rules that determine which items are included in an order.

    For more information, see Create a rule.

  6. Configure the sequence in which the items in a rule base of an order guide must be fulfilled by selecting the Generate sequence button.

    For more information, see Configure a sequence to fulfill items in order guides.

  7. In the Variables related list, define any variables required.

  8. Configure a sequence to fulfill items in order guides
    Configure a sequence in Playbooks to fulfill items in order guides. Once you define a sequence, you don't have to manually check whether required items have been fulfilled before fulfilling their dependent items.

Parent Topic:Order guides