Service Catalog parameters
You can use the Service Catalog parameters to identify the parent mapping configuration for a request, and join the service catalog flow from any other flow. For example, from an incident flow, you can create a request, and associate the request with the incident.
These parameters are passed in the application URL.
| Name | Description |
|---|---|
| sysparm\_parent\_sys\_id | sys_id of the source record that is passed to the target record generated from it.Format is sysparm_parent_sys_id= <sys_id of the parent>. For example, sysparm_parent_sys_id=85071a1347c12200e0ef563dbb9a71c1. |
| sysparm\_parent\_table | Name of the parent table from which the catalog request is created.Format is sysparm_parent_table=<name of the parent table>. For example, sysparm_parent_table=incident. |
| sysparm\_view | Type of the catalog view.Format is sysparm_view=<name of the catalog view>. For example, sysparm_view=catalog_default. Note: This is only applicable in Platform. |
| sysparm\_processing\_hint | Specifies a processing hint.Format is sysparm_processing_hint=setfield:request.parent=<incident sys_id>. For example, sysparm_processing_hint=setfield:request.parent=85071a1347c12200e0ef563dbb9a71c1. Note: If specified, this parameter overrides the configuration in the Request Parent Mapping sub-module. |
Parent Topic:Service Catalog Reference
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