Configuring Service Catalog › Service Catalog › Manage service capabilities › Extend ServiceNow AI Platform capabilities

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Catalog scoping

Scoping support is available to define the limits of entities in Service Catalog.

A catalog can have categories from different scopes.
A category can only be in the same scope as its parent category.
You can associate a catalog item with categories of a different scope.
Catalog items can contain variable sets from a different scope.
Variables can only be in the same scope as the catalog item or variable set.
Catalog UI policies can only be in the same scope as the catalog item or variable set.
Catalog client scripts can only be in the same scope as the catalog item or variable set.
Catalog data lookup can only be in the same scope as the catalog item or variable set.
The rule base of an order guide can have items from different scopes.
The scope of the record producer and the target table should be the same.
Scriptable service catalog variables
You can use scripting to reference any request item variable from a table in scoped and non-scoped environment.