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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Reference

A reference variable references a record in another table. For example, a variable named point_of_contact references the User [sys_user] table.

For attributes supported by this variable, see variable attributes.

Keep the following information in mind when you create a reference variable:

  • Reference variables use the auto-complete feature . To ensure that users have enough information to make the selection, configure the reference lookup list .
  • Reference variables store the sys_id of the selected record (like reference fields). To use the display value in a script, use the same methods as for a reference field.
current.variables.<variable name>.getDisplayValue()
Image omitted: VariableReferenceG.png
A reference variable

Parent Topic:Types of service catalog variables

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