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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable notifications in Now Mobile

Allow push notifications on your mobile device when there is an update for a request.

Before you begin

Role required: admin

Procedure

  1. Tap Notifications in the navigation bar.

  2. Tap the Enable notifications radio button.

    You will receive a notification in any of the following scenarios.

    • Request Completed (one RITM)
    • Request Completed (multiple RITM)
    • Request not Processed
    • Approval Record Assigned - RITM
    • Approval Record Assigned - Request
    • Request Rejected
    • Agent adds comment to Requested Item

Parent Topic:Request experience in Now Mobile

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Browse catalog items using the catalog hierarchy

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Edit the label of Submit button for a record producer

Configure Now Mobile properties