Define a question choice for a variable
Define a question choice for a variable with service catalog.
Before you begin
Role required: admin
About this task
Some variable types present the user with a list of choices. For example, a multiple choice variable that asks how much memory you want in a computer requires you to define the available choices, such as 1 GB and 2 GB.
Procedure
Open the variable definition.
In the Question Choices related list, click New.
Enter the question choice details in Question Choice form and click Submit to save the record.
- Price and Recurring price: variables can affect the item price and recurring price (if used).
- Order: the number defining the order in which the price appears when displayed.
- Question: the actual question being asked for that variable.
- Text: the choice presented to the user.
- Value: the value stored in the database.
- Inactive: Option to make a question choice inactive.
- Repeat the steps for each available choice to define the full set of choices for that variable.
Note: When you modify variable choices that are attached to a catalog item, the existing requested items (RITMs) are also affected. For example, if you add a variable choice for the catalog item, the value of that choice is also considered in the existing RITMs. If you delete a variable choice that is selected for a RITM, the value of that choice still persists in the RITM.
Parent Topic:Create a service catalog variable
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