Configure Now Mobile properties
Define the behavior of various catalog entities in Now Mobile.
Before you begin
Role required: admin
Procedure
Navigate to All > Service Catalog > Catalog Administration > Properties.
On the Service Catalog Configuration form, select the Mobile section.
Configure the required properties.
| Property | Description |
|---|---|
| Catalog category sort option in Now Mobile (glide.sc.mobile.category.order_by) | Sort option for categories in Now Mobile.- Title: Categories are sorted by their title. By default, categories are sorted alphabetically by their title. - Order: Categories are sorted by their order. |
| Include 'Desktop only' Items in Now Mobile (glide.sc.mobile.include_desktop_only_items) | Option to include the catalog item with Availability set to Desktop only in Now Mobile. |
| Catalog item classes not available in Now Mobile (comma separated list) (glide.sc.mobile.item_class_not_supported) | Catalog item types to exclude in Now Mobile. For example, `sc_cat_item_content, sc_cat_item_producer` |
| Experience for items not available in Now Mobile (glide.sc.mobile.unsupported_discover) | Option to define the non-availability behavior of a catalog item. Possible options:- Discoverable-show message that item is not viewable in Now mobile: Item is discoverable in the search and browse experience but not viewable. - Not discoverable-do not show in search and browse experience: Item is neither discoverable in the search and browse experience nor viewable. Note:
|
| Primary color for buttons in the catalog request experience in Now Mobile (glide.sc.mobile.primary_color). If Next Experience is turned on, the property will be ignored. | Color for buttons in the catalog request experience. |
**Important:** The following properties are interdependent.
- Include 'Desktop only' Items in NOW Mobile
- Catalog item classes not available in NOW Mobile \(comma separated list\)
- Experience for items not available in NOW Mobile
| Availability value of the catalog item | Include 'Desktop only' Items in NOW Mobile \(true\) | Include 'Desktop only' Items in NOW Mobile \(false\) Desktop only |
|---|---|---|
| Desktop only | Viewable in search and browse experience |
|
| Desktop and Classic Mobile | Always viewable in search and browse experience | Always viewable in search and browse experience |
| Classic Mobile only | Not viewable in search and browse experience | Not viewable in search and browse experience |
|Experience for items not available in NOW Mobile property value|Items excluded using the Catalog item classes not available in NOW Mobile \(comma separated list\) property|
|---------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------|
|Discoverable-show message that item is not viewable in the mobile|Item types are viewable in search and browse experience, but not available when you click them.|
|Not discoverable-do not show in search and browse experience\)|Item types do not appear in search and browse experiences|
- Click Save.
Parent Topic:Request experience in Now Mobile
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