Call a user from the WebRTC UI

Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar.

Before you begin

Role required: notify_view, or itil

Procedure

1. Navigate to All > On Call scheduling > On Call calendars.

2. In the calendar that opens, click the name of the user you want to call.

3. Choose Call to call the user.

Parent Topic:Using Notify with On-Call Scheduling

Related topics

Set up Notify with On-Call Scheduling

Controlling the on-call communication channel with Notify

Key differences between on-call scheduling with NotifyNow and with Notify