SMS Statuses
Every Twilio SMS message request has a status value which describes the current state of the message. Use this information for troubleshooting SMS related incidents/ issues. Here are few descriptions of possible statuses of SMS sent from Notify through Twilio REST API.
| Status | Description |
|---|---|
| queued | The message has been queued by the provider to be sent to the carrier network. |
| accepted | The message is being processed by the provider before sending it to the carrier network. |
| sending | The message is being forwarded to the carrier network. |
| sent | The message has been successfully forwarded to the carrier network. |
| receiving | The provider has received an incoming message from the carrier network and is processing it. |
| received | ServiceNow has received the incoming message from the provider. |
| delivered | The message has been delivered to the target device.Note: A provider may not be able to report this status if the upstream carrier does not report this. |
| undelivered | The message could not be delivered to the target device.Note: A provider may not be able to report this status if the upstream carrier does not report this. |
| failed | The message failed to be forwarded to the carrier network. |
| unknown | The driver does not support the status |
Parent Topic:Using Notify with SMS