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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Key differences between on-call scheduling with NotifyNow and with Notify

There are key differences between on-call scheduling with NotifyNow and on-call scheduling with Notify.

Tracking responses to questions

The On call:Assign by Acknowledgement workflow no longer uses the Notify Question tables to track assignment responses. When you install On-Call Scheduling with Notify, the message_number column is added to the Notify Messages [notify_messages] table to track responses to on-call assignment requests. This column indicates if the contacted user accepted or rejected the assignment.

Parent Topic:Using Notify with On-Call Scheduling

Related topics

Set up Notify with On-Call Scheduling

Controlling the on-call communication channel with Notify

Call a user from the WebRTC UI