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Exploring Notify › Notify › Manage service capabilities › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Notify Zoom connector

The Notify Zoom Connector expands the Notify communication channel by managing and initiating a Zoom meeting directly from any task record such as an incident or a change.

Compatibility

New York and later.

Key Features

  • Start and end Zoom meeting directly from any task record such as incident, or a change or even from the Major incident Workbench.
  • Manage a Zoom meeting by adding or removing participants.
  • Track and report meeting details such as meeting duration and attendees for further analysis.

System Requirements

  • Install and activate the Notify plugin (com.snc.notify) before you install the application.
  • Ensure that the system has Zoom spoke, version 1.0.2, for ServiceNow Integration Hub plugin (sn_zoom_spoke) installed and the necessary Integration Hub license to use Zoom for meeting management.

Plugins

  • ServiceNow IntegrationHub Installer (com.glide.hub.integrations): Suite of plugins necessary to design integration flows in the Workflow Studio application.
  • The Zoom spoke, version 1.0.2 (com.sn.zoom.spoke) for ServiceNow Integration Hub provides actions that allow user to create and manage the conference meetings.

Parent Topic:Exploring Notify