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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a custom Notify subflow

Create your own custom flows to use in Notify using Workflow Studio.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Flow Designer.

  2. Select Subflows.

  3. Select New > Subflow.

  4. Provide the details in the new subflow section, and then select Build subflow.

  5. Select Action under ACTIONS.

  6. Select Global, and then select a Notify action.

  7. Enter the details in Action Inputs based on the Notify action chosen.

    For example, if you select Say, you must enter the details as shown below:

    • Text to say: Provide the text in this field that must be read.
    • Language: Select the language.
    • Notify Call: Select the Notify call.
    • Select Done.
  8. Select Publish.

    A pop-up window appears to confirm the publication of the subflow.

  9. Select Publish.

What to do next

In order to use your workflow, you can test and map the subflow to a Notify number group. To map the subflow, you must navigate to All > Notify > Number Groups. Select a Notify group, and then map the created subflow.

Parent Topic:Notify flows