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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Join a conference call

You can join an active conference call from an incident to discuss about the resolution of an incident.

Before you begin

Role required: notify_view, notify_admin, major_incident_manager, or communication_manager

Procedure

  1. Navigate to All > Incident > Major Incidents > Open.

  2. Open the relevant major incident.

  3. Select View Workbench.

  4. Select Collaborate tab.

  5. Select Join Call.

Parent Topic:Using the Notify Cisco Webex Connector with a major incident