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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activating the Hermes Messaging Service

The Hermes Messaging Service is enabled when the Glide Hermes Message Queue plugin (com.glide.hermes) is activated.

This plugin isn't activated directly. Instead, the plugin is activated by any of the following actions:

  • Activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin
  • Installation of the Log Export Service application
  • Activation of the IDR plugin (com.glide.idr) in Utah or higher
  • Activation of the IDR plugin (com.glide.idr), and then a subsequent upgrade to Utah or higher

Note: Stream Connect requires Workflow Data Fabric and Stream Connect subscriptions. For more information, see https://www.servicenow.com/products/automation-engine.html.

Parent Topic:Configuring Hermes Messaging Service

Related topics

Set up a secure connection to the Hermes Messaging Service

Revoke a Hermes certificate

Restricting access to Hermes

Enable encryption at rest for a Hermes topic