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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Working with record feeds

When a user follows a record, the user becomes a member of a private group for the record.

Team members can do the following:

  • View the record feed from Live Feed.
  • View a list of group members (other users who are following the record).
  • Invite another user to join the group. Only users who have access to the record have access to the record feed.
  • Subscribe to email notifications.
  • Leave the team to stop following the record.

  • Follow a record feed from a form
    You can follow records that have a record feed associated with them from within the record form.

  • Follow a record feed from a list
    You can follow records that have a record feed associated with them when viewing a list of records. This method allows you to select multiple records to follow.
  • Post a message to a record feed
    Use Live Feed to post a message to a record feed.

Parent Topic:Manage people and work capabilities