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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a workflow from a table

Automate a multi-step process by creating a workflow from the list view of any table that supports workflows.

Before you begin

Procedure

  1. Open a table, such as Incident or Problem, in list view. For example, navigate to Incident > Open.

  2. Right-click in the column header and select Configure > Workflows.

Image omitted: ConfigureWorkflowsHeader.png
The **Workflow Versions** on that table appear in a list.
  1. ClickNew.

    The Workflow Version opens in New Workflow view. The Table field is filled in with the table you selected in step 1 and is read-only.

  2. Enter Name.

  3. Enter Description.

  4. Edit conditions fields as necessary.

  5. Click Submit.

    The new workflow is added to the Workflow Versions list.

  6. Click the workflow Name.

    The new workflow is created with the Begin and Endactivities connected by a single transition.

Image omitted: WorkflowNew.png
New workflow
  1. Finish creating the workflow by adding activities, validating, and publishing so the workflow is available to other users.

    For more information, see Work on workflows.

  2. To change advanced settings for the workflow, click the Properties icon

Image omitted: PropIcon.png
Properties icon. If you make changes, click **Update**.

Parent Topic:Create a workflow